do you remember my post on finnair’s quality hunting campaign last year? they are back and the rules of their game are a bit different!
they want 7 quality hunters to travel the world for two months and report on the quality of the air services and more. so far, there are 1,284 applicants for the 7 categories: on the move, socialising, business class, shopping, food and drink, entertainment and services. the chosen few will fly around the world and come up with new ideas for improving the flight and airport experience: meals, comfort, internet access, amount of time spent on board of airplanes or in airports, seats, quality of sleep, on-flight entertainment and every other tiny related detail you may think of.
you know that i applied! how could i pass up such an opportunity?
i admire finnair’s constant efforts to become the benchmark in airline quality. my personal experience with them was great in terms of flight and airport (we had short layovers in helsinki on our way to and from japan) but the wonderful surprise was when we called a finnair operator trying to get out of japan earlier due to the unstable fukushima situation earlier this year. and, in a matter of minutes, the kind operator changed our return date and airport to suit our needs. and the fee charged for the changes was ZERO! because they said they were aware of the difficult situation we were in. now this was amazing and, if only for this, i will recommend them again and again. i expected a swift change of tickets to be accompanied by a hefty fee, as most companies put their profit first, no matter what. but a company with a heart? now that’s something to write home about!
so: 1. choose finnair if you have the chance – you will not be disappointed!
and 2. please please please support my application! click like share! thank you very much for supporting my efforts! it is greatly appreciated!
3 comments
Inspired By Nature says:
Oct 13, 2011
Online Article…
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Sugel says:
Oct 16, 2011
Helsinki airport Quality travel begins at the airport.Finnair and Helsinki Airport are searching for seven Quality Hunters to travel between Europe Asia and the United States and help improve services and flights connections at Helsinki Airport..The success of last year s project when Finnair hired four members of the public to investigate the theme of quality in travel has led to the expanded follow-up with Helsinki Airport..Following an intensive recruitment process the Quality Hunters will observe and evaluate the flight and transfer experience offered by Finnair and Helsinki Airport. Participants on the site will also have the chance to win intercontinental VIP Finnair flights via Helsinki.. As a part of renewing our entire service identity we want to go even further on charting the black spots of travel and finding creative solutions to resolve them says Jarkko Konttinen Finnair s Vice President.. We want to be able to offer passengers something more than just a transfer.
Celebrity Blog says:
Oct 22, 2011
Websites You Should Visit…
[…]very few websites that happen to be detailed below, from our point of view are undoubtedly well worth checking out[…]…